Refund policy
At Masking Supply, we cater exclusively to business customers. As such, all sales are final, and we do not accept returns or exchanges unless the product is received damaged or incorrect.
We strongly encourage you to review product specifications, quantities, and compatibility requirements before placing your order. If you have any questions prior to purchasing, feel free to reach out to us at info@maskingsupply.com.
Damaged or Incorrect Shipments
If your order arrives damaged or you receive the wrong item(s), please contact us within 3 business days of delivery at info@maskingsupply.com.
To help us resolve the issue quickly, include:
- Your order number
- A brief description of the issue
- Photos of the packaging and affected items
Once verified, we will provide a replacement or corrective solution at no additional cost.
Important Notes
- This policy applies to orders shipped to the United States and intended for business use only.
- By placing an order, you confirm that you have reviewed this policy and agree to its terms.